Although, not everyone agrees on exactly what or how to measure it, patient satisfaction has become an integral part of the current health care delivery system. This article appeared in NEJM Catalyst ...

How Cleveland Clinic initiated a multidisciplinary program to reduce time-to-treatment and accomplish a 33% reduction.

Patient-reported experience measures (PREMs) have a robust role in performance measurement in both public- and private-sector health care payment plans.

Surgery is a high-risk, high-tech invasive treatment in clinical therapy. Medical errors and incidents are most prevalent during this phase. Since 2018, the National Health Commission of the People’s ...

Coordination of primary, specialty, and subspecialty care is a central component to ensure that patients receive timely and effective treatment. In relation to referrals for specialty care, gaps in ...

Especially important during a pandemic, health care’s common challenge is making sure how we deliver care and change the structures of society actually contributes to the health of the people we ...

Part 1 of our interview with James Stoller, MD, MS, Chair of the Education Institute at the Cleveland Clinic. Click here for part 2. Namita Seth Mohta: This is Namita Seth Mohta for NEJM Catalyst. I’m ...

Evidence-based, practical nutrition and cooking guidance is seen as a strategy to address rising chronic disease burden. However, this resource remains limited in health care settings due to lack of ...

Artificial intelligence is most likely to improve health care by augmenting the work of human clinicians.

Penn Medicine’s Cancer Care at Home program, established to address clinical, administrative, and financial obstacles to delivering certain cancer drugs at home, enabled hundreds of cancer patients to ...

The impact of using AI to guide patient care or operational processes depends on the interplay between the AI model’s output, the decision-making protocol based on that output, the capacity of the ...

The makeup of the leadership team plays a significant role in the development and execution of strategies to achieve equity for the patients and communities that their health care organizations serve.