Tilzer on scaling lessons, customer lifetime value, and why collision shops should look at mechanical and glass.

ADAS on newer vehicles, along with sensors and other onboard electronics, require more parts, more highly trained technicians, and added scans and calibrations, raising ADAS repair costs, according to ...

Most claim avoiders' latest skipped claim involved car insurance, and 84% of Gen Z policyholders have passed on one.

Ford job aid lists what triggers ADAS calibration. A new Ford Motor Co. ADAS Job Aid is now on OEM1Stop, a reference listing ...

The moment a customer reaches the payment conversation is where many repairs are won or lost. Offering flexible ways to pay ...

Vehicles up to four years old accounted for 39.3% of U.S. driving trips in 2025, according to the AAA Foundation for Traffic Safety. Vehicles up to four years old accounted for 39.3% of U.S. driving ...

U.S. Customs and Border Protection (CBP) officers in Norfolk, Va., have seized 1,818 automotive radiators that were brought into the country from China under stolen identities, ac ...

An Illinois association leader explains how the state's new law got passed, while shops describe walking customers through ...