Over the past several weeks, I’ve been involved in a number of conversations with colleagues and sales execs. Inevitably, we touch on the sad state of affairs on sales talent. The data on churn ...

The presence of repeat customers is essential for stabilizing sales on an e-commerce site. However, there are many cases ...

Customer success teams are vital for keeping churn low. But if the sales team isn’t involved in improving customer retention, your company is doomed to fail. A customer-centered culture cannot and ...

AI assumes a key role for distributors and their sales teams by generating customer-specific insights, and by using its predictive powers to prescribe targeted actions around products, pricing, ...

The monthly churn rate has improved from 5% to 3%.”Hearing about a 2-point improvement might seem like a small change.For a ...

As of June 30, Sirius had 480,341 subscribers. The company exceeded 500,000 subscribers on July 13, and expects to have one million subscribers by the end of this year. During the quarter, Sirius ...